Shipping Policy

At Vitruvian1492, we take pride in ensuring every order is processed, packaged, and shipped with care to maintain the integrity and quality of our research products.

1. Order Processing

Orders are typically processed within 1–2 business days (Monday–Thursday, excluding holidays).

Orders placed after 1:00 PM PST will be processed on the next business day.

Once your order has shipped, you will receive a confirmation email with tracking details.

2. Shipping Methods & Rates

To maintain product integrity, we offer expedited shipping within the United States only.

Expedited Shipping: 1–2 business days (air shipping with temperature control where required)

Shipping rates are based on package size and order volume:

Small box (9 × 6 × 4 in) — up to 10 items — $50
Medium box (12 × 6 × 4 in) — 11–150 items — $70
Large box (10 × 10 × 10 in) — 151–250 items — $90
Extra large box (14 × 14 × 14 in) — 251+ items — $110

3. Domestic Shipping Only

At this time, Vitruvian1492 ships exclusively within the United States.

We do not ship to PO Boxes, APO, or FPO addresses.

International shipping is not currently available.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email.

Tracking updates may take up to 24 hours to appear after dispatch.

You can track your shipment directly through the carrier’s website.

5. Packaging & Quality Control

All products are packaged with strict attention to temperature stability and product safety.

We use sealed, moisture-resistant packaging and perform quality checks before every shipment.

Upon delivery, products should be stored in a cool, dry environment immediately to preserve integrity.

6. Lost or Delayed Shipments

If your package is delayed or marked as delivered but not received, please contact us within 10 business days of the expected delivery date.

We will coordinate with the carrier to investigate and resolve the issue.

Vitruvian1492 is not responsible for delays or non-delivery caused by incorrect shipping information provided at checkout.

7. Temperature-Sensitive Shipments

Certain items may be temperature-sensitive and shipped with cold packs during warmer conditions.

Orders containing temperature-sensitive products are shipped Monday–Wednesday to avoid weekend transit delays.

8. Customer Support

For any questions regarding shipping or delivery, please contact us:

Email: info@vitruvian1492.com
Website: https://vitruvian1492.com/contact/